Privacy Policy

Last updated: January 21, 2026

1. Introduction

PingWatch ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

2. Information We Collect

Account Information

  • Email address
  • Name (optional)
  • Encrypted password

Network Metrics

  • Network type (WiFi, 4G, 5G, etc.)
  • Latency, jitter, and packet loss measurements
  • Signal strength
  • Mobile operator information (MCC-MNC)

Location Data

  • GPS coordinates (with your permission)
  • Movement state (stationary, walking, driving)

3. How We Use Your Data

  • Personal Use: Display your network quality history and personal coverage maps
  • Predictions: Learn your patterns to predict network quality on your routes
  • Crowdsourcing: Aggregate anonymized data to build community coverage maps
  • Service Improvement: Analyze usage patterns to improve the App

4. Data Sharing

What We Share

We share anonymized and aggregated data from:

  • Cellular networks (2G, 3G, 4G, 5G)
  • Public WiFi networks (airports, cafes, etc.)

What We Never Share

  • Your personal WiFi network data
  • Your exact location (we use geohash truncation for ~100m precision)
  • Your personal information
  • Individual measurement data that could identify you

5. Data Security

We implement appropriate security measures including:

  • Encryption of data in transit (TLS/SSL)
  • Secure token-based authentication (Sanctum)
  • Regular security audits
  • Access controls and monitoring

6. Data Retention

  • Personal data: Retained while your account is active
  • Network samples: Retained for up to 2 years for historical analysis
  • Aggregated data: May be retained indefinitely

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt-out of data sharing for crowdsourcing
  • Export your data in a portable format

8. Third-Party Services

We may use third-party services for:

  • Cloud hosting (AWS)
  • Analytics (anonymized usage data)
  • Crash reporting

9. Children's Privacy

The App is not intended for users under 13 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or via email.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

privacy@pingwatch.app